Content Management and Supervision Services
Iron Mountain's Supervision Services provide securities firms with a solution that can quickly, seamlessly and cost-effectively meet all NASD and NYSE email monitoring and supervision compliance requirements.
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Screen, review, archive and retrieve electronic messages |
Adaptability. You can tailor the service to reflect your organization; create supervision profiles to comprehensively manage your audience; and make life easier for your reviewers with extensive review management capabilities.
Scalability. Iron Mountain's Supervision Service can scale from 50 to 50,000 Microsoft Exchange or Lotus Notes mailboxes. Since volume may be a challenge for your reviewers, monitored mailboxes can be easily distributed for load balancing. Managers can be quickly notified of review backlogs or problem reviewers so that appropriate action can be taken.
Accountability. Monitored messages are tamperproof throughout their lifecycle. Once a message has been flagged for review, it can't be modified. A detailed audit trail documents all actions taken against monitored messages. Monitored items cannot slip through the system.
Escalation tools help expedite the review process. Auto-escalation thresholds based on review item volumes or age help ensure that monitored messages are reviewed in a timely manner.
Flexible, robust reporting provides views of the entire monitoring process. Detailed reports provide information on supervision performance — from an individual reviewer up through your entire supervisory enterprise.
Please see our Resources area for a demo of our Supervision Service.
