Professional Services
- Deployment
- Assessment
- Planning
- Implentation
- Extended Pro Services
Implementation Services for DataProtector
Server Configurations
Server configurations can be basic, complex or anything in between. Please speak with your systems engineer to determine your implementation level.
Implementation Step-By-Step
- Install Software
The site and server are prepared and software for the Connected Data Center is loaded and checked. - Configure
Required configurations are made to system, database components, expiration parameters and task scheduling. All related tools are configured and tested. - Directory Interface
Test and configure the directory interface to Connected Support Center. Develop business processes and procedures for using the system with the interface. - Deploy Client Software
Initial roll out to a small number of users to test possible deployment options and the overall system prior to full deployment. - Maintenance Plan
Ensure that the server administrator is familiar with standard maintenance procedures to be performed on the server, and equipped to develop a workable maintenance plan for the site. - Disaster Recovery Plan
Ensure that the server administrator is familiar with disaster recovery concepts and his/her organization’s policies for this service, and can develop a workable disaster recovery plan for the system following full deployment. - Support Plan
Work with the Help Desk to ensure a workable end-user support plan for the system is put into place.
Deliverables
Once the implementation is completed, the data center will be fully functional for all specified purposes. The data center, various configurations and all tools and features will have been tested, and appropriate operational, maintenance and capacity planning knowledge transfer conducted.
Scheduling
Depending on the scale of the implementation, three or more on-site days will be required to complete the above tasks. Please consult with your Systems Engineer for the appropriate Implementation Service. In certain exceptional circumstances, there may be a need to confer with a Connected Consultant prior to booking. The Consultant will develop a customized Statement of Work that will specify agreed parameters for the engagement.
A valid Sales Order must be generated before Professional Services can be scheduled.
[ Back to top ]
