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Connected Backup/PC Software Support - License Transfer Request

To request a transfer of Connected Backup/PC between two or more servers, please fill out the form below and submit.  Please note all information is required for both the site that is transferring seats and the site that is receiving the seats.

For security reasons requests will only be accepted from authorized contacts.  Delays in processing will occur from a request from a non-authorized / non-registered contact.  License requests should only come from customers who have direct 1st line customer support with Iron Mountain.

If you wish to purchase additional Connected Backup/PC or SV licenses, please contact your Iron Mountain Sales Representative or email sales@ironmountain.com.

Please email sf@ironmountain.com with any questions.

* indicates required Field

Company Name*
End User (Company/Division, if applicable)
Primary Technical Contact Name*
Title
Phone Number*
Email Address*
Company Address (Server Site)*
Site ID (Please Provide to Avoid Delays in Processing)
Server Name
1.* 
Host ID (12 Characters) (Help?)
*
2.  
 
3.  
 
4.  
 
Number of PC Seats to Transfer *

Number of Server Seats to Transfer *
(addition to PC on PC Platform)
   
Site that is Transferring Seats TO
   
Company Name*
Primary Technical Contact Name*
Title
Phone Number*
Email Address*
Company Address (Server Site)*
Site ID
Server Name
1.* 
Host ID (12 Characters) (Help?)
*
2.  
 
3.  
 
4.  
 
   
Server Configuration*
 
NOTE: Licenses are emailed in .dat format by default.
Can you accept a .dat file?*
If no, enter an accepted format

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